College students from the City University of New York (CUNY) are available to assist your school with its technology needs. The Division of Instructional and Information Technology (DIIT) and CUNY are working together to deliver high-quality interns, willing and able to provide support in the following areas:
- Setting up new computer equipment in classrooms and offices
- Installing software
- Ensuring that LCD projectors, smart boards, and other related audio/video equipment are functioning
- Troubleshooting hardware and software problems in conjunction with DOE Help Center and borough technology staff
- Configuring wireless devices to access DOE network
- Maintaining classroom servers
- Maintaining technology equipment inventory
- Monitoring equipment and working with Help Center to ensure timely repair
- Providing assistance in use of technology equipment
- Coordinating with MOUSE Squad, if applicable
These interns are working toward degrees in computer-related fields and are screened by both a program manager at CUNY and a borough technology manager at DIIT. Interns receive 12 hours of classroom and field training from DIIT on a range of topics, including network troubleshooting, wireless configuration, HSST, instructional software, and network printing.
You can hire an intern for either 14 or 19 hours a week. Participating schools will receive on-site technology support for 39 weeks of the year, from August 31 through June 30 (excluding school breaks). Hiring an intern for 14 hours a week costs $9,600 (FAMIS # DIIT00001). Hiring an intern for 19 hours a week costs $12,500 (FAMIS # DIIT00002).
CUNY will host an information session about the program on Wednesday, June 10 at 3 p.m. To register, visit http://dev.cisdd.org/info_reg. For additional information, please e-mail Colleen.Baldino@mail.cuny.edu or call 212-652-2862.
After you complete the following three steps, CUNY will confirm your space in the program:
1. Schedule the appropriate funds in Galaxy in object code 998, Internal Services.
2. Purchase the service from DIIT in the FAMIS E-Catalog.
3. Complete the registration form (which CUNY will e-mail to principals whose schools have completed purchases in FAMIS).
For purchasing assistance, please contact your Integrated Service Center officer.
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